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Closure FAQ

Student FAQ: Commonly Asked Questions about limited access to Library services

I have items checked out from the library, what should I do?

All of your general collection items, (books, magazines, DVDs and CDs) have been renewed through August 31. This does not include electronics, please see your MVCC email if you have electronic materials checked out. You can check your library account to view the items still checked out to you. We will be monitoring the situation knowing that we may need to adjust due dates. You can return items (not laptops or other technology) in the book drop outside of the L Building. Please keep electronics to return in person when the library re-opens. See FAQ item below for campus iPad and laptop return dates. 

I checked out an iPad or Laptop from the college. When is it due and how do I return it?

If you ARE registered for Summer or Fall Semester Classes by May 15, you will not be required to return your electronic devices at this time and your due date will be automatically extended. Your registration for classes must be processed by May 15 for this accommodation. Further information will be emailed regarding late summer due dates and drop off locations for these devices for those registered for Summer or Fall classes.

If you no longer require the use of the device, please return it on one of the dates listed below so that we may provide the device to another student in need. Additionally, you may still return any print (non-electronic) materials in the library book drop in front of the L building at your convenience.

If you are NOT registered for Summer or Fall classes by May 15, you are required to return checked out electronic items and print materials.  

To return any electronic device, please visit the curbside drop off location setup at the 107th St. side of the L building during one of the following dates and times:

Return Dates:

  • Tuesday, May 19th between 10am-4pm
  • Friday, May 22nd between 10am-4pm
  • Tuesday, May 26th between 10am-4pm

On return dates, we are advising students to remain in their cars. There will be a drive-thru location for a staff member to come and pick up your materials.   

If you are not able to return items to campus during one of the above-mentioned dates and times, please contact the Circulation Department at circulation@morainevalley.edu as soon as possible.  

I need to return a Math Department graphing calculator, what do I do?

We will be taking returned Math Department Calculators. If a student has a math department calculator they checked out for the semester, they can return them on any curbside electronic date, or in the library book drop in the front of the L building. 

Can I still get help from a librarian?

Yes! Librarians are available to answer questions and help with research. The best ways to contact us are by chat, email, or text. Chat and text will be monitored during our hours of operation. (Check our hours page to keep current.) Email us anytime and we will answer during the weekday. Visit the Ask A Librarian page. You can call us 8am-5pm Mon-Fri (with limited availability nights and weekends) at 708-974-5234.

Can I still check out books from the library?

Beginning on June 1, 2020, the Library will offer curbside pickup for physical materials from the library. You will be able to place a hold on general collection materials and our circulation department will coordinate a pick up time with you.  Textbook and reserve collection materials will not be eligible for this service. 

Summer Curbside Checkouts will be done on Tuesday and Thursdays in the summer from 10 am to 4 pm, but you must schedule a time for your pickup prior to the day of pickup. If you would like to request an item, you can contact a librarian via our Ask A Librarian chat service, email, or by phone. Please be prepared to provide your name, contact information, student id#, and the item information. The item will not be available to pickup unless a circulation staff member confirms a date and time for pickup with you.

You can Ask A Librarian for help locating materials or search the library catalog. For more about additional e-books and e-audio books please visit our e-book database page.  

Can I still check out a textbook, graphing calculator, or anatomy model to take home?

No. Our physical collections (including technology) are currently unavailable since we are closed. Here are some alternatives:

How can I find an electronic article for my research?

You can search for articles through our online databases.  If you need help, Ask a Librarian for help. 

What are the library hours?

While the physical library is closed, we will have librarians online ready to answer your questions or work with you. The library hours can be found here.   

If the Library is closed, how will I return items that I have borrowed?

You may place items in the Library’s outdoor book drop outside the north entrance to the L building facing 107th street. Please do not put electronics in the drop box and return these once you are able to return to campus. 

Are Interlibrary loans still available?

Interlibrary Loan materials can be ordered on our ILL Order page. Items currently checked out to students, staff, and faculty have automatically had their due dates extended until July 1. For questions about Interlibrary Loan, contact Sue Yach: yach@morainevalley.edu

Can I access material my instructor put on physical reserve without entering the library?

No, all physical reserve items must be checked out at the circulation desk at the front of the library.

How will you share information about the Library and Campus re-openings?

Official information about campus closures and re-openings will be sent by the College through email. Information will also be shared via the college and library’s social media feeds.  

How can I get an iPad to do my classwork from Moraine Valley?

Students that are currently enrolled for Summer 2020 courses can obtain an iPad for coursework.  Students must fill out the online iPad Loan Agreement Form. Once the student submits the form, a pickup date (one of the offered curbside library dates) will be coordinated by the library when the device has been prepared by IT.  

Do you have Wi-Fi hotspots to check out?

Unfortunately, the Library has checked out all of the available hotspots and there are not any left for checkout.